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Privacy Policy

Name: Southern Values Cooling and Heating
Address: 16607 Water Line Srv Rd, Bradenton, FL, 34212, US
Telephone: 941-812-1571

At Southern Values Cooling and Heating, protecting your privacy is paramount to our business operations, just as we’ve protected our customers’ comfort and safety for the past 20 years as a family-owned HVAC company in Lakewood Ranch, Parrish, Bradenton, FL, and surrounding areas. This privacy policy outlines how we collect, use, and safeguard your personal information when you interact with our services.

Information We Collect

As a trusted name in Lakewood Ranch, Parrish, Bradenton, FL, and surrounding areas‘s HVAC industry, we collect various types of information to provide you with the exceptional service that has earned us our impeccable reputation. This information may include:

Personal Information: Name, address, phone number, email address
Service History: Previous installations, maintenance records, service preferences
Payment Information: Credit card details, banking information, payment history
Technical Data: IP address, browser type, device information

How We Use Your Information

Our dedication to personalized, high-end customer service extends to how we handle your information. We use collected data to:

Provide and improve our HVAC services
Schedule maintenance appointments and follow-ups
Process payments and maintain billing records
Send important service notifications
Respond to your inquiries and feedback
Enhance your customer experience

Information Security

Just as we’ve maintained our standing as a premier HVAC provider in Lakewood Ranch, Parrish, Bradenton, Braden River, Foxleigh, and Ellenton, FL, we implement strict security measures to protect your data. Our family-owned business values trust above all else, and we employ industry-standard security protocols to prevent unauthorized access, disclosure, or modification of your information.

Information Sharing

We understand the importance of privacy in our local community. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except when necessary to provide our services. This may include trusted third parties who assist us in:

Service Operations: Scheduling software providers, payment processors
Communication Services: Email delivery services, customer support platforms
Legal Requirements: Compliance with applicable laws and regulations
Business Operations: Analytics providers, marketing services

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. These cookies collect non-personal information about your interactions with our website, helping us deliver better service to our valued customers throughout Lakewood Ranch, Parrish, Bradenton, FL, and surrounding areas.

Your Rights and Choices

As part of our elite level of customer service, we respect your right to:

Access your personal information
Request corrections to your data
Opt-out of marketing communications
Delete your information from our records
Review your communication preferences

Updates to Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or regulatory requirements. When we make significant changes, we will notify you through the contact information you’ve provided or through a notice on our website.

Contact Information

Our commitment to exceptional service means we’re always here to address your privacy concerns. If you have questions about this privacy policy or how we handle your information, please contact our family-owned business directly.

Children’s Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect or maintain information from anyone under 13 years old. If we discover that we have collected personal information from a child under 13, we will promptly delete that information.

California Privacy Rights

California residents have additional rights regarding their personal information under various privacy laws. We honor these rights and will respond to valid requests in accordance with applicable laws. Our dedication to maintaining the highest standards of service extends to protecting your privacy rights under state and federal regulations.

This privacy policy demonstrates our ongoing commitment to protecting your personal information with the same level of care and attention we’ve brought to our HVAC services for two decades. As a local, family-owned business, we understand the importance of trust and transparency in all our operations.

Heating Installation in Lakewood Ranch, FL | IAQ Parrish, FL | HVAC Repair Bradenton, FL

Energy Efficiency Expertise

Rising energy costs make system efficiency more important than ever. We help homeowners and businesses reduce their utility bills through expert system optimization and smart technology integration. From programmable thermostats to high-efficiency HVAC units, we’ll recommend solutions that deliver long-term savings while improving comfort.

Our technicians stay current with the latest HVAC technologies and industry best practices through ongoing training. This expertise allows us to offer innovative solutions while maintaining the high-quality, personalized service that has defined our family business for two decades. We take pride in being more than just service providers – we’re your neighbors in Lakewood Ranch, Parrish, Bradenton, FL, and surrounding areas.
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What They're Saying

Our Reviews

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Our power went off during Hurricane Milton. When it came back on we had some trouble with activating our AC. We called Alana of Southern Values on a Saturday. She took the time to find the specific photos of our electrical panel and guided us to getting it started, all with kindness and patience. Very impressive and much appreciated.

William K

I can’t say enough about Southern Values Cooling and Heating. I have used them for the last two years. They are exceptionally honest and professional. Their response time is exceptional. I called after hours, left a message requesting a call to schedule an appointment. I received an email in less than 2 hours to make an appointment. Where they really shine is their honesty. They never try and sell me anything I don’t need. The service technician is always on time, explains everything clearly. I highly recommend Southern Values.

Kelly G

We have been clients of Southern Values for about 10 years, they always answer or call back, they come quickly and are efficient and fair in their pricing and I trust them completely. We bought our AC unit from them in the middle of 2020 and it was the best thing that year. The new unit has saved us from really high power bills. I give them 5 stars for every time they come here and for every contact with their company. Thank you guys for being you.

Sandra H

I can highly recommend Southern Values Cooling and Heating. Even though I’m late in posting this review, they were nothing but prompt in answering/returning my phone calls and coming out to address our finicky AC unit. I feel like it’s becoming more and more difficult to find a reliable and HONEST AC company but look no further! If you want good communication and quality service that’s completed in a timely fashion, then this is the company for you! Thank you Southern Values!

Courtney W

Excellent experience with Southern Values AC. They answered after hours, stayed in excellent communication with me regarding the part we needed, and got it installed fast and the system back up and running again. I’ll definitely use them again for future issues! Thank you Chris!

Randy A

I have been using Souther Values Cooling and Heating for more than 10 years for both my personal properties and the rental properties I manage. They have always done a superior job and keep it affordable. I highly recommend them and plan on using their services indefinitely!

Ray S

I’ve been using Southern Values for a couple years now and highly recommend! Every employee who’s knocked on my door has been a complete gentleman…honest workers who get the job done right and fast…plus they always get back to you really quick if you have to leave a message…even on the weekends! Just finished acid wash for unit because of mold build up and can’t be more pleased!!! Thank you guys!!!

Frankie B

I have used Southern Values for years and have never been disappointed with the quality of service and the timeliness I have received. Chris, Alanna, Blake and the rest of the team are so easy and professional to deal with. I greatly appreciate them and refer them to all of my customers.

Kimberlie M

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